Who We Are
Sonia Youssef
Director 
Director Allanah Calderaro
Sonia and Allanah bring a combined 20 years of real estate experience across a variety of roles. Over those years, one thing became increasingly clear: while the growth in rental properties was fantastic for agencies, the support for property managers handling the surge in repairs and maintenance simply wasn’t keeping pace.
More properties meant more tenants, more requests, more trades to coordinate, more invoices to process - and property managers were expected to absorb all of it. They saw firsthand how unsustainable that was. Trade + Co. was built specifically to solve that problem. Not by people who read about it, but by people who lived it, understood it, and knew exactly what a real solution needed to look like.
Trade + Co. wasn't created by tradespeople looking to enter the real estate industry. It was created by real estate professionals who understood the maintenance challenges agencies face every day.
So when they sit across from a property manager and say they get it - they genuinely do. They’ve been in your shoes. They know what your day looks like. They built this business because they believed property managers deserved better support than what the industry was offering.
The Industry
How Outsourcing Property Maintenance Transforms Real Estate Operations
Australia’s property market is one of the most active and competitive in the world and Sydney sits at the centre of it. With thousands of residential properties under management cross the city, property managers are balancing increasing workloads, rising client expectations, maintenance coordination, compliance requirements, and constant communication with landlords, tenants and trades.
In such a demanding environment, the questions isn’t whether property managers are busy - it’s how agencies can continue to grow without overwhelming their teams.
While improving internal processes is important, many Sydney real estate agencies are discovering a smarter solution: outsourcing key operational functions. By partnering with a specialist property maintenance coordination team, agencies can streamline day-to-day operations, reduce administrative pressure, and give their property managers more time to focus on client relationships, portfolio growth, and delivering exceptional service.
How Trade + Co. Helps Real Estate Agencies Scale
As agencies grow, so do demands on their property management teams. More properties mean more maintenance requests, more phone calls, more trade coordination, and more time spent on administration instead of building client relationships.
Trade + Co. provides a smarter way to scale.
Rather than expecting one property manager to coordinate hundreds of maintenance jobs while managing an entire portfolio, agencies can rely on a dedicated team whose sole focus is maintenance coordination. We act as an extension of your business, handling every stage of the maintenance process - from receiving work orders and liaising with tenants, landlords (by request) and trades, to scheduling, following up, managing emergencies and closing out jobs.
This allows your property managers to focus on what they do best: managing portfolios, delivering exceptional customer service, retaining landlords and growing the rent roll.
The results is a more efficient agency, faster maintenance outcomes, less pressure on your team, and a business that’s equipped to grow without increasing the administrative burden.
Why Real Estate Agencies Partner with Trade + Co.
Property managers shouldn’t spend their day chasing trades, following up invoices, answering maintenance calls, or coordinating emergency repairs. Their expertise lies in building relationships with landlords and tenants, protecting their clients’ investments, and growing the rent roll.
Trade + Co. takes care of everything else.
By becoming an extension of your property management team, we mange the entire maintenance journey from the moment a work is received until the job is complete. The results is a more efficient agency, happier clients, and property managers who have the time to focus on what matters most.
Why Trade + Co.
Why Real Estate Agencies Partner with Trade + Co.
Give Your Property Managers Their Time Back
Every maintenance request generates dozens of phone calls, emails and follow-ups. We handle the communication with tenants, landlords (by request), and trades, allowing your team to stay focused on portfolio management instead of administration.
One Point of Contact for Every Maintenance Issue
No more providing multiple emergency trade numbers or chasing different contractors. Your agency has one dedicated contact - Trade + Co. We coordinate every trade, every update and every emergency on your behalf.
Faster Maintenance, Happier Clients
Prompt communication and efficient coordination mean maintenance issues are resolved sooner. Landlords appreciate the transparency, tenants feel looked after, and your agency builds a reputation for exceptional service.
Reduce Pressure on Your Team
Maintenance administration is on elf the biggest contributors to property manager burnout. By removing this workload, your tam can concentrate on inspections, lease renewals, landlord relationships and portfolio growth.
Scale Without Increasing Overheads
As your rent roll grows, so does the volume of maintenance. Trade + Co. allows your agency to manage more properties without immediately increasing internal staffing or administrative resources.
After-Hours Support
Maintenance doesn’t stop at 5pm - and neither do we. We act as your after-hours maintenance contact, coordinating emergency trades and keeping situations under control.
Consistent Communication
Everyone stays informed. We provide regular updates to tenants and your property managers, eliminating the need to chase information or wonder where a job is up to.
A True Extension of Your Agency
We work behind the scenes as an extension of your team, delivering a seamless experience that reflects the professionalism of your agency. Our goal is simple: to support your property managers, streamline maintenance and help your business operate more efficiently and grow with confidence.
Partnering with Trade + Co. I sore than outsourcing maintenance - it’s investing in the efficiency and growth of your agency. By taking ownership of the entire maintenance coordination process, we free your property makers from time-consuming administration, allowing them to focus on building relationships., delivering exceptional service, and growing your rent roll.
The result is faster maintenance outcomes, happier landlords and tenants, reduced pressure on your team, and an agency that’s better equipped to sale. At Trade + Co., we become an extension of your business, providing a seamless maintenance experience that supports your team every single step of the way.
How We Work
Send us a work order:
Simply forward your maintenance request to hello@tradeandco.com.au
2. We take over:
We contact the tenant, arrange the appropriate trade, and manage the job from start to finish.
3. We keep everyone informed:
Clear communication with tenants, trades and your team throughout the entire process.
4. Job complete:
The work is completed, quality checked, and closed off with all relevant documentation provided to your agency.
NO SUBSCRIPTION
NO LOCK-IN CONTRACT
NO OBLIGATION
USE US AS LITTLE OR AS MUCH AS YOU LIKE